Closing a Child Account

If you decide that you want to close your child's account, the parent account managing the child account must submit a request to close the account. 

Important

Closing the Amazon Games iD permanently deletes the account and any game data tied to the account. This action can't be undone and the data can't be restored.

The child would no longer be able to:

• Sign in to that Amazon Games iD as the account will be permanently deleted.
• Access game progress as any game data tied to the account will be permanently deleted.
• Access purchased and earned in-game items as any in-game items tied to the Amazon Games iD account will be permanently deleted.

Only proceed with account closure if you've acknowledged the above information.

Closing a Child Account

1. Sign into your parent account at id.amazongames.com.
2. Navigate to the Family section. Child accounts that you manage will be listed within that Family section.
3. Select the child account that you want to close and click Manage.
4. Carefully acknowledge the disclaimer detailing the impact of closing the child account.
5. Select Close Account if you want to close the child account.
   • The parental account that manages this child account will receive an email requiring you to confirm the child account closure.
   • You have five days to confirm the child account closure before the request expires.
6. Click Close Account.
7. Go to the parental email address and click Confirm Account Closure within the received email.

Note: If you have submitted an account data request, you cannot proceed with account closure until the prior submission is fulfilled.