We request that all penalised players carefully review the Amazon Games Code of Conduct. If you believe you have not violated the Code of Conduct, you may submit an appeal. Please be advised that there is no valid justification for violating the Code of Conduct. Appeals attempting to justify such violations will be denied.
Players who receive a penalty affecting their Amazon Games iD will be notified via email and will see a notification with the reason for the penalty upon signing in at id.amazongames.com.
Appeal Process
To begin, please visit the appeal information page specific to your game to ensure you provide the correct information and follow the appropriate steps to maximise the likelihood of a successful appeal.
New World
https://help.newworld.com/hc/articles/36413724528155-Appeal-a-Penalty
Throne And Liberty
https://help.playthroneandliberty.com/hc/articles/32876016056347-Appeal-a-Penalty
Lost Ark
https://help.playlostark.com/hc/articles/37754470999195-Appeal-a-Penalty